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Featured Client Story

Switching to Alt Legal was as Simple as Logging in: David’s Account Was Ready to Go

David Schnider | Partner | Nolan Heimann LLP

David used one of the legacy trademark docketing software systems before he switched to Alt Legal. He was surprised at how easy it was to make the switch.

David Schnider

Partner | Nolan Heimann LLP

David Schnider has been practicing for over 15 years. Before he switched to Alt Legal, he used one of the legacy trademark docketing software systems, but he was never satisfied with the software.

“I found it very cumbersome. It had lots of options, but they were difficult to understand. Most of them I didn’t need. The software was incredibly expensive, and even when I’d sit through the trainings, I could never reproduce the trainers’ results. It was mind-numbing.”

He was surprised at how easy it was to switch to Alt Legal.

”It was fantastic. I had assumed that I would have to move all of my trademarks myself. Instead, I just logged in, and everything was there. I was able to use it immediately.”

David’s practice is much more efficient because of Alt Legal. The intuitive design, seamless automation, and powerful reports have eliminated a lot of the drudge work of an IP practice. So not only does he spend less time on routine tasks, but David also has more fun practicing law. Now he has time to focus on revenue-generating work instead of administrative tasks.

David says the best thing about Alt Legal is the design, and he appreciates the focus on constantly improving the software.

“The software is easy to understand, easy to navigate, well put together, and seamless. It just gets better and better all the time.”

Similar to many customers, David says that the constant innovation and exemplary customer service set Alt Legal apart from the competition.

“Whenever I talk to people about Alt Legal, I always brag about the customer service. I’ve never gotten on the chat and not gotten a quick response. Alt Legal is also the only piece of software I’ve ever used where I said, ‘I wish the software would do X,’ and before long it does. It’s great that the software is always improving, and I appreciate how seriously they take my feedback.”

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