Consumer expectations are higher than ever, thanks to Amazon, Uber, Instacart, and other gimme-it-now megabusinesses. These expectations are hard enough for attorneys to meet in “normal times.” Now, lawyers who suddenly find themselves running remote firms are also supposed to maintain near-instant responses and case updates? Yep.
But don’t fret. From auto-text responders to website chats, virtual receptionists to case management solutions, shared calendars to online payments, there are many heavy hitters in each major category of “remote work tools” that facilitate better lead conversion and happier clients. Most even come in at a surprisingly minor price, thanks to wide adoption and extensive competition.
After trying so many themselves and hearing from the clients they work with, Maddy Martin of Smith.ai and Sonia Lakhany of Lakhany Law are here to spare you the extra time that extensive research requires. They’ll guide you in selecting and implementing essential resources to help you run a responsive and revenue-generating law firm, remotely.
Watch recording here (registration required).
Download Maddy and Sonia’s presentation here and their handouts here and here.
And here are some other resources Maddy and Sonia recommend:
[Infographic] Lessons from the Clio Legal Trends Report, by Smith.ai
Law Firm Communication Library with phone scripts, disclaimers, email nurturing drips, and more.