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Alt Legal Blog

Your source for news, updates and guidance on all things trademarks and intellectual property.

Alt Legal WebinarImpeccable Intake

Alt Legal Team | August 29, 2020
2 min read

Communication is key to creating a good attorney-client relationship. One way to establish great communication is to start by asking the right questions. In this webinar, former USPTO patent and trademark examiner Andrea Hence Evans guides you through client communications from the first call all the way to disengagement. Andrea shows you how to develop an impeccable intake system that will allow you to make a lasting first impression. Topics include:

  • Why effective client intake facilitates smooth interactions and saves time
  • How to use intake to manage client expectations
  • What questions you should include on initial intake forms
  • What technology and tools you can use to expedite client intake
  • How you can organize your client data and communications
  • What tools you can use to expedite trademark application filings

You can download Andrea’s presentation here and can watch the video here (registration required).

Speaker Bio:

Andrea Hence Evans, IP Attorney at The Law Firm of Andrea Hence Evans, LLC

Andrea Hence Evans, Esq worked at the United States Patent and Trademark Office (USPTO) for approximately 5 years as both a patent examiner and a trademark examining attorney before she launched her own intellectual property law practice, The Law Firm of Andrea Hence Evans, in 2007. The Firm currently represents independent inventors, entrepreneurs, and small, medium, and Fortune 100 businesses throughout the country and abroad. Andrea is a member of the Texas bar and the US Supreme Court Bar and is also a registered Patent Attorney. In addition to running her own practice, Andrea is also the owner of a hands-on STEM program, KidGINEER, LLC, and is the author of All About Inventing, Everything You Need to Know About Patents from a Former USPTO Patent Examiner & Patent Attorney. She was also featured on the PBS television show MAKE48.

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