Alt Legal’s Easy-to-Use Software Helps Suzann Rest Easy Knowing that We Manage Her Docket

Suzann Moskowitz - trademark docketing customer
Suzann MoskowitzOwnerMoskowitz Firm

Like many intellectual property attorneys, Suzann Moskowitz feared that she would fall behind on updating her docket. And then she tried Alt Legal.

“I was incredibly cautious, but I was always nervous that I was going to miss a deadline and that there would be a big problem. I had tried the traditional trademark docketing software tools, but I ran screaming from them. One wasn’t even cloud-based. Others had so much irrelevant information that I found them overwhelming. None of the docketing systems I tried were a good fit for my firm.”

After a fellow attorney introduced Suzann to Alt Legal, she made the switch to our software almost immediately.

“I decided that I run a modern law firm, so I should be doing things in the most modern way possible. I’m not trying to run a do-it-yourself online legal service; I’m trying to provide customized service for my clients.”

Suzann loves that our software automates the most repetitive and error-prone parts of her practice so that she can focus on serving her clients. By instantly retrieving IP applications directly from government agencies, calculating deadlines, and keeping marks updated, Alt Legal makes docketing easy.

The interface makes it simple to look at the page and quickly know what’s happening next.

“The trademark auto-tracking works really well, and the interface makes it simple to look at the page and quickly know what’s happening next. I don’t feel like I’m hunting for the right button to push.”

Alt Legal’s automation and ease of use assure Suzann that clients, colleagues, and partners will never miss a beat; they always know what is happening with the firm’s docket.

By having the status and deadlines of filings for colleagues and clients at her fingertips, our intuitive docketing helped Suzann create new business opportunities by being able to continuously engage clients about their filings.

But, above all, Suzann loves our round-the-clock customer support.

“I’ve never had to wait to get my questions answered using live chat, and Alt Legal is very responsive to my needs. I know that I save hours every month, but most importantly, I feel less stressed out about my docket because I know it’s updated... Because I’m using Alt Legal, I can finally sleep!”

Making the switch has never been easier