When Amy stumbled upon Alt Legal, she knew immediately that it was different. A number of factors influenced her decision, but the personalized service and simple setup were what really tipped the scales for her.
Amy researched a variety of docketing systems. When she stumbled upon Alt Legal, she knew immediately that it was different. Amy signed up for a trial to familiarize herself with the software. A number of factors influenced her decision to try Alt Legal.
“The price point was set to a level where I could try it, and I appreciated the month-to-month option. Other providers didn’t really offer that. Mostly, though, because Alt Legal’s team was willing to help me get started so quickly and easily, it gave me confidence that I was ready to get started. Immediately when I started talking to Nehal, I thought, ‘This person gets it and understands what trademark law is supposed to look like.’”
It was Alt Legal’s personalized service and simple setup that really tipped the scales for Amy. From day one, she had her full docket set up with all of her deadlines automatically calculated.
“I almost never have to spend any attorney time on docketing. I also don’t spend any time saying ‘put this on the docket,’ and I don’t need to explain deadlines to others. Alt Legal handles the docketing and puts all my deadlines on my calendar. I then use the status emails to plan my days and distribute work.”
Like many of Alt Legal’s customers, Amy says that while she loves the easy-to-use and automated interface, the customer service is what sets the company apart from the competition.
“If there is a problem, there is always someone I can call to fix that problem immediately. Even in the cloud-based space where customer service tends to be good, Alt Legal takes it to another level. This is a company started and run by legal professionals, so they get it. They make my practice possible.”