Why Alt LegalTestimonials From the IP Community
Alt Legal Team | July 30, 2025
At Alt Legal, we’re proud that our customers see our IP Docketing Software as more than just a necessary tool — they see us as a true partner in their practice. From saving time to providing unmatched support, our users consistently highlight why they chose Alt Legal and why they continue to rely on us every day.
Intuitive and Easy to Use
Our customers repeatedly emphasize how straightforward Alt Legal is to learn and navigate.
“Alt Legal is very intuitive. The team and I did some training in the beginning, but we haven’t needed any assistance since we started using the software.”
— Sara Giampa Kease, Practice Manager | Studio Legal
“I was up-and-running straight away. I found Alt Legal to be very intuitive and easy to navigate. I spent maybe 1–2 days learning to use the system and checking help features.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“Alt Legal is so intuitive. I have not needed training in the several months that I have been using it.”
— Becky Alprin, Director of Docketing | Alprin Law Offices, P.C.
Saving Time and Increasing Efficiency
One of the biggest benefits our customers report is the significant time savings they experience after switching to Alt Legal.
“With my prior IP docketing system, I was spending almost 30 hours per month on docketing, and it was a big part of my day to go through emails. Since switching to Alt Legal, I see that it saves me so much time. I’m now spending less than 10 hours a month on docketing and I can use the extra 20 hours of time each month to do more important things.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“I am one of the most active TTAB attorneys in the last five years. If I was docketing every TTAB extension every day, it would be an insane amount of time and lost billables. Alt Legal’s TTAB docketing feature helps me avoid that loss.”
— Rexford Brabson, Founder/Partner | T-Rex Law, P.C.
“Alt Legal has been a dream! It’s so much easier to review the docket every step we take. It’s extremely satisfying to see everything perfectly docketed for the next 10 years.”
— Becky Alprin, Director of Docketing | Alprin Law Offices, P.C.
“The software shaved a full workday off my workload. It freed me up to communicate with clients. Probably about two weeks after we signed up with Alt Legal, I had so much time back that I was able to sign my first client at the law firm.”
— John Cook, Attorney
Seamless Migration and Setup
Switching docketing systems can be daunting, but Alt Legal makes migration simple and stress-free.
“We had no issues at all migrating to Alt Legal. It was very fast, and the Alt Legal Support Team kept us updated along the way.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“The migration to Alt Legal was so easy. Everything was done automatically. I did nothing! I maybe sent two emails to the Support Team and that was it.”
— Rexford Brabson, Founder/Partner | T-Rex Law, P.C.
“I was so surprised at how easy it was to transfer the data. I said, ‘What do you mean, that’s it?’ The Alt Legal team told me not to worry and that they would handle everything. I could rely on them. The whole process was so much gentler and simpler than other migrations I’ve participated in. There was no headache.”
— Hillary Schroeder, Founder | Name Game IP
Daily Emails that Drive Workflow
Our daily email notifications are a customer favorite, transforming how firms manage their workloads.
“Alt Legal’s daily email notifications have improved our workflow.”
— Sara Giampa Kease, Practice Manager | Studio Legal
“Alt Legal’s daily emails are especially helpful if I’m out and about on my phone. I can see directly from the email what’s happening with the docket.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“I love the daily emails. I missed that with my prior docketing system: there was no automatic way to receive these updates.”
— Rosie Burbidge, Partner | Gunnercooke
“The quality of Alt Legal’s daily email notifications is so much different than what I received from other IP docketing systems. Alt Legal has changed the way that I work, and it’s so much better.”
— Becky Alprin, Director of Docketing | Alprin Law Offices, P.C.
Modern Features and Powerful Automation
Alt Legal’s technology is built for today’s trademark practitioners — with advanced automation that reduces errors and increases confidence.
“The links to the global IP offices are game-changing! Once the docket is linked and updated automatically, we do not miss communications.”
— Sara Giampa Kease, Practice Manager | Studio Legal
“With my prior IP docketing system, there was no option to add international registration numbers like I can with Alt Legal. Plus, Alt Legal pulls in all USPTO matter details and dates in real time.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“In Alt Legal, you can enter the mark and the country, and it automatically connects. By comparison, the competitor’s process to update international marks appeared cumbersome. It appeared to be an error-prone and time-consuming process.”
— Rosie Burbidge, Partner | Gunnercooke
“With Alt Legal, I can tell that I’m looking at reports generated by software from 2024, not 2004.”
— Hillary Schroeder, Founder | Name Game IP
“Alt Legal makes communicating with my clients so clear and simple. I don’t have to do constant emailing, phoning, or texting. They get official-looking emails informing them that a statutory deadline is coming up, and they immediately get back to me.”
— Susan Santaniello, IP Paralegal
“I love how the software looks. It’s so much nicer than what we used to use, and I love that I can keep all records and notes and such in such a convenient place. And I love how with some trademarks, I don’t need to enter any information at all; it’s completely automated. Sometimes I know before our attorneys do that an office action has been issued on one of our trademarks.”
— Mariela Chavez Valdez, Trademark Paralegal | Chitiz Pathak LLP
Unparalleled Customer Support
At Alt Legal, customer support isn’t an afterthought — it’s at the heart of what we do.
“If there is a problem, there is always someone I can call to fix that problem immediately. Even in the cloud-based space where customer service tends to be good, Alt Legal takes it to another level. This is a company started and run by legal professionals, so they get it. They make my practice possible.”
— Amy Cahill, Attorney
“Alt Legal Support is always online; there’s always someone available to help.”
— Rexford Brabson, Founder/Partner | T-Rex Law, P.C.
“I can’t express enough how grateful I am for Alt Legal’s customer support. They’re always really friendly, super helpful, and responsive.”
— Rosie Burbidge, Partner | Gunnercooke
“Alt Legal’s Support Team is wonderful! I can tell that Alt Legal has created an ethos that they personally care about customer service.”
— Becky Alprin, Director of Docketing | Alprin Law Offices, P.C.
“The Alt Legal team is very supportive and helpful. They’re encouraging and you genuinely feel like you have a teammate in your practice.”
— Venus Griffith-Trunnel, Counsel and Law Professor
“Whenever I talk to people about Alt Legal, I always brag about the customer service. I’ve never gotten on the chat and not gotten a quick response. Alt Legal is also the only piece of software I’ve ever used where I said, ‘I wish the software would do X,’ and before long it does. It’s great that the software is always improving, and I appreciate how seriously they take my feedback.”
— David Schnider, Partner | Nolan Heimann LLP
Unlimited User Access – Drives Collaboration and Transparency
Organizations also appreciate how Alt Legal’s unlimited, customizable user access allows clients, business partners, foreign counsel and agents, and other team members to stay connected and informed. Plus, individual logins ensure that passwords are not shared, keeping your docket secure.
“With Alt Legal, now I have my own login information. It provides peace of mind. Plus it’s easy to create additional logins if we add new team members.”
— Alishia Frändén, Partner & Business Development Manager | Seiter IP
“Alt Legal’s unlimited user access was a big selling point for me… With Alt Legal, there’s no need to reassign who has access or to choose who has access.”
— Rosie Burbidge, Partner | Gunnercooke
“Clients appreciate having access to the docket and it helps them find answers to their questions.”
— Venus Griffith-Trunnel, Counsel and Law Professor
“With read-only access to Alt Legal, we allow [clients] to see exactly what’s going on with their filings.”
— Renee Duff, Managing Partner | Nolte Lackenbach Siegel IP Law Group
The Clear Choice
When it comes to IP docketing, our customers don’t hesitate to recommend Alt Legal.
“We highly recommend Alt Legal IP Docketing Software to help stay on top of everything!”
— Sara Giampa Kease, Practice Manager | Studio Legal
“I 100% recommend Alt Legal! If you want to work with a system that is designed to keep improving into the future, there’s no better place than Alt Legal!”
— Rosie Burbidge, Partner | Gunnercooke
“When comparing Alt Legal to this system, I absolutely tell people to choose Alt Legal. I say go for it! Sign up for Alt Legal! It’ll make your life that much easier!”
— Renee Duff, Managing Partner | Nolte Lackenbach Siegel IP Law Group